IMPROVING CUSTOMER SATISFACTION

Reinvent the retailer’s relationship with the customer. Today’s customers are increasingly demanding and look for new shopping experiences. epricesign offers a high-end omnichannel infrastructure to optimize the shopping experience thanks to its specifically designed software and radio transmission protocols. The simplicity of e-commerce is brought to the local store thanks to dedicated interactivity while improving the advantages of physical retail. The embedded NFC-tag empowers the customer’s smartphone to access additional product information or update his loyalty program status at any time. Also applications like floorplans, interactive maps or product guidance is just a tap away.

The individual customer experience is vital to the local store owner that wishes to compete with e-commerce channels. Meet these requirements by installing our electronic shelf labels infrastructure that enhances the customer experience through interconnection. Additionally, floor employees can reallocate the freed-up time for tasks like personal customer care which make all the difference in retail.